In a hotel must have an organizational structure.
And in the organization there are three management division, namely:
In an organization there must be a name conflict or cases that arise. Here I will give examples of cases that exist do hotel.
Inside the hotel staff if there is a problem or make a fuss, the staff would get warning from other staff, if staff is still doing a scene then supervasior will give a warning letter to staff, the position here supervasior can not immediately lay off staff tresebut, because supervasior not have a policy to lay off staff. And if the employee is still no positive change then supervasior kasusn must report this to the department head (middle management) that this case can be processed further, here the middle management have a policy to lay off staff by making observations for the good of the hotel, if the staff needs to be stopped then the head of the department is entitled to lay off staff. In this case the role of general managers (top management) is simply knowing the case, no need to interfere because it has a different policy with the head replaced with Minister (middle management) and this case can be resolved quite up to the head replaced with Minister (middle management).
This is a small example, if a staff member breaking the rules.
What if a general manager makes a mistake.??
When general managers make mistakes, as no changes are good for the hotel, visitors decreased, the absence of good communication between the general manager with subordinates so that subordinates will complain about its performance, if it had occurred this bleak, a general manager can be stopped with a miraculous procedure, first of all supervasior hold meetings to discuss the performance of general managers, as well as department heads, creating a good decision with the goal to the hotel. The head of the department to make a letter that contains the declining performance of general managers, and is provided to general manager. Usually before the letter was made a good general manager would resign first.
And in the organization there are three management division, namely:
- Management of first-line, or also called the general manager. In charge and responsible for the smoothness in deparmennya and staff.
- Middle management, this position one level above the first line management. Who oversees several of the kepalainya deparmen.
- Top management, this position is the highest position in an organization, in charge of or responsible for the smooth development of suetu hotel.
In an organization there must be a name conflict or cases that arise. Here I will give examples of cases that exist do hotel.
Inside the hotel staff if there is a problem or make a fuss, the staff would get warning from other staff, if staff is still doing a scene then supervasior will give a warning letter to staff, the position here supervasior can not immediately lay off staff tresebut, because supervasior not have a policy to lay off staff. And if the employee is still no positive change then supervasior kasusn must report this to the department head (middle management) that this case can be processed further, here the middle management have a policy to lay off staff by making observations for the good of the hotel, if the staff needs to be stopped then the head of the department is entitled to lay off staff. In this case the role of general managers (top management) is simply knowing the case, no need to interfere because it has a different policy with the head replaced with Minister (middle management) and this case can be resolved quite up to the head replaced with Minister (middle management).
This is a small example, if a staff member breaking the rules.
What if a general manager makes a mistake.??
When general managers make mistakes, as no changes are good for the hotel, visitors decreased, the absence of good communication between the general manager with subordinates so that subordinates will complain about its performance, if it had occurred this bleak, a general manager can be stopped with a miraculous procedure, first of all supervasior hold meetings to discuss the performance of general managers, as well as department heads, creating a good decision with the goal to the hotel. The head of the department to make a letter that contains the declining performance of general managers, and is provided to general manager. Usually before the letter was made a good general manager would resign first.
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