Departement in the hotel

House Keeping

 

Meaning and function of the Housekeeping
In English housekeeping has meaning; house means the house / building / house / places to stay / hotels, while keeping is to keep / treat / manage / maintain. Housekeeping is also called housekeeping, which means keeping procedures / treat / manage / maintain, while the maid is a building / house / guest house / hotel. Definition of housekeeping (housekeeping) is part of the department responsible for arranging or setting up equipment, maintain the cleanliness and comfort, repair damage and provide decoration in order for the house (hotel) It looked neat, clean, attractive and enjoyable for the residents. Housekeeping functions in the operations of a hotel is essential. Housekeeping department is not only responsible for preparing and cleaning the room (guestroom) at the time of arrival of guests, but clean, care for and maintain the overall area of ​​the hotel so it looks neat and fresh to start a business. In hotel operations, cleaning activities carried out and implemented and the responsibility of the housekeeping department, whose activities led

by the Housekeeping Manager or Executive housekeeper. In the hotel housekeeping department organization usually has responsibility very wide area and has a number of staff
more than other departments. Therefore, to carry out cleaning in all areas of the hotel, its implementation is set according to the following sections:

Public Area, the section which has the task and responsibility to maintain cleanliness, neatness, beauty and comfort of all areas of the hotel, both of which are outside the building or buildings within the hotel include the Lobby area, restroom, restaurant, meeting rooms and facilities for hotel employees. room, the section which has the responsibility to prepare and maintain cleanliness, neatness and completeness of the guest rooms.
Laundry, sexy who have a responsibility to provide a clean linen-linen for keperluaan rooms, restaurant and meeting rooms, providing clean uniforms for employees and guests clean up the dirty clothes.
Linen and Uniform, sexy is responsible for managing the circulation and provision of linen and uniform for all employees.
Florist, sexy is responsible for providing and arranging fresh flowers to beautify the decor in the hotel.
Gardener, Section which is responsible for maintaining the plants both within and outside the hotel.

The scope of duties and responsibilities
Part be responsible for housekeeping, neatness, regularity, completeness, cleanliness, and comfort all the rooms in the hotel or area:
Responsibilities include the housekeeping area:

• The living room (guest room)

• corridor

• Restaurant and banquet

• office

• Guest toilet

• toilet employees

• Locker employees

• Parks in and outside the room

• swimming pool

• parking lot

Deparment Housekeeping tasks are as follows:

• Create an atmosphere of the hotel is clean, attractive, comfortable, and safe.

• Providing services in the room with the best to the guests, so that guests feel satisfied when visiting or staying at the hotel.

• Preparation, arrangement, and maintenance rooms.

• Responsible for maintaining cleanliness of all outlets and the common room at the hotel.

• Reported lost and found and brought to the supervisor

• Hotel uniforms, shoes and socks are determined. 

Houseman section

Houseman section is the section responsible for the overall cleanliness and maintenance of the hotel environment.
The division of tasks in this section are as follows:
 
1.group work early (morning shift)
 
Most cleanup work performed in the morning until noon hari.jumlah Houseman who do the cleaning in the morning till noon more done than the night.

  2.Group work afternoon (evening shift)
 
Maintenance of cleanliness every day carried out continuously in order to create an atmosphere of clean, neat, and hygiennes.pemeliharaan cleanliness in the afternoon working group was held on evening shift.

The task of the evening shift are as follows:
 
a. maintain and continue the routine tasks in the morning.
b. Clean and tidy up the entire office management after quitting time.
c. Hygiene control lobby, ashtrays, and the trash.

Laundry Laundry is an existing section in the housekeeping department in charge and responsible working on various washing processes that are intended for hotel guests and employees. Right now in the running operations, laundry also serves leaching from outside the hotel which aims to increase its revenue. The main task is to help operasioanal hotel laundry associated with the process of washing linen for guest rooms, restaurant and meeting rooms as well as uniforms for employees. Today, the provision of laundry facilities is required, in addition to facilities for the guests as well to meet the linen-needed clean linen for the hotel operations. Laundry operations at a hotel very varied, in general until at 21:00 the night even earlier, in an effort to menekaan operational costs. There are several things into consideration to determine the operating hours in a hotel laundry, among others:
Occupancy rate, the higher the occupancy the linen and guest laundry more so the longer the process.
Total output kilograms washing machine, the greater the amount of output, the more the linen is processed.
Parstock a hotel linen, laundry parstock less cause must proceed until selasai for tomorrow today.